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Tennessee Department of Children's Services
436 6th Avenue North, 7th Floor
Cordell Hull Bldg.
Nashville, TN 37243

TFACTS Customer Care
e-mail: TFACTSCustomerCareCenter.EI-DCS@tn.gov
What is SACWIS?:  SACWIS stands for Statewide Automated Child Welfare Information System. DCS is committed to designing, developing and implementing a comprehensive Case Management System that will assist staff in managing their workloads and provide accurate & current data to assist in decision-making and program modification.
Mission: To provide automated technology solutions to Tennessee's state child welfare agency that supports service delivery and practice for the safety, permanency and well-being of children and families.
PRD03 version  1.134.1